As every Fantastic Service - the Guest Reviews service switch is located under your Listings settings.
Airbnb and most of the short term rentals platforms are build on trust. That's why reviews are one of the most important factors in the industry.
We will take care of everything in this aspect for you. Both, host and guest reviews.
- We will kindly request and remind your guests to leave a review. The more you have, the better!
- We will screen all the reviews you receive and will notify you if there is anything out of the order, or if it requires your attention.
- We will be in touch with your cleaning team/person or your person responsible for checkouts
- If everything looks good - after the checkout - we will leave a positive review for your guest. A personal one.
- If there is any kind of problem - we will hold the review to the guest and try to resolve the situation with him.
- Depending on the outcome we will leave the final review to the guest