Contacts

Contacts

-
The Contacts section allows you to store all contacts that are essential to your business operations, such as coworkers, external suppliers and subcontractors. It acts as an online phone book that will display all FantasticStay users & external contacts that you have in the system.


You can also apply filters, positioned in the left hand side of the screen, to help you browse through contacts better and faster.
Pick up from the predefined options, including Name, Title, Email, Phone, Preferred Contact Method and Quiet Hours



How to add a new contact ?
1. Once you navigate to Contacts, look at the right hand side of the entire screen
2. Click on  Add new



3. Fill in as many details as possible about your contact's name, all email addresses, phone numbers and physical address (if provided)

4. Make sure to ask your contact for his/her preferred method of contact and fill it in in the next section, selecting from three predefined options- email, phone call or text message. This will make communication it as comfortable as possible for all parties.



5. To make sure you have Fantastic communication with your contacts, you can also select to add Quiet Hours among three predefined options - Night time, Day time or None.


    • Related Articles

    • Contacts

      Contacts section will display all FantasticStay users & external contacts that you have in the system. Overview of the Contacts section  In contacts section, you can create and review your actual contacts. Every contact has the following information: ...
    • Roles and Permissions

      From FantasticStay you have the possibility to assign a Role to each User created. There are six predefined Roles: CEO, Member, Revenue Manager, Assistant, Listing Owner, and Housekeeper.  Each Role has different permissions:  Role  Permissions  CEO ...
    • Creating and exporting custom reports from different FantasticStay's tabs

      FantasticStay's Reporting feature allows you to easily create reports on your revenue, properties, etc. In some cases, however, you might need a more customized report, aimed at certain type of information, available in the platform. For this purpose ...
    • How to Unify your Inbox

      In FantasticStay we offer a Unified Inbox, that allows you to send and receive messages from all your Reservations in one place. However to take full advantage of the Unified Inbox there are some additional steps that you must do: For Airbnb ...
    • Custom Views

      The possibility to create a vast list of custom views is a great asset, as those help you navigate easier and find what you're looking for way quicker.  In our system, you can create custom views in the following sections: Reporting, Reservations, ...