How is FantasticStay going to manage your rates?

How is FantasticStay going to manage your rates?

When the connection between FantasticStay and is established, a mapping is created between your existing Standard rate and FantasticStay

The XML rate (mapped rate) is completely managed by your PMS, prices and minimum stay updates are received from FantasticStay and applied to it

 Along with the Standard Rate you might have other existing rates on Please be aware of the following:

FantasticStay cannot manage non-XML rates


To avoid issues, we recommend to remove any non-XML rate from the connected hotel(s) and use Promotions to create alternatives to the Standard rate instead.


By using Promotions, you have the possibility to promote an alternative 'rate' to your guests without any risk of issues and conflicts with your FantasticStay settings.

Here are the steps to follow to create a Promotion on
  1.  From the top menu go to> Promotions
  2. Click on Choose new Promotion and select the type of Promotions desired
  3.  Insert the desired discount but always choose Match to selected rate plan(s) for the minimum stay



4. On the next page, along with your properties, select only the XML rate plan (all the non-XML rates should be previously deleted so the XML ones should be the only ones displayed)


5. Review and publish your Promotion!


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