How to create an Auto Message?
To add a new automated message, follow these steps:
- Go to the Apps section
- Choose Automated messages
- Select the right tab Add new
Once you get to the Add new automated message page, you are presented with all the parameters and fields available for an automated message.
The slider turns an automated message ON and OFF. By default this is set to ON - keep it as it this when creating a new automated message that you want to activate straight away.
An automated message that is set to OFF will still be shown in the list of automated messages, but it won't be running.
Give your automation a name for internal use - something that will help you find it in the list, and also will be descriptive for your colleagues.
Choose whether to send the message at the moment of the trigger event, or at a specific time after it.
Here's the list of all available triggers for automated messages:
- New accepted reservation
- Alteration of reservation
- Reservation cancellation
- New inquiry
- Check in
- Check out
- Awaiting payment
- Inquiry expiration
- Successful payment
- Payment failed
- Reservation balance paid in full
Add one or more of the 8 filters for the automated messages. Using a filter will ensure that the automated message will be send only if the conditions in the filter are met. By using the drop-down menu, you can choose a filter and it will be added to the list below. If you want to add another filter, just use the drop-down menu again. If you want to remove a filter, you can do that by clicking the X on the right-hand side of it.
How to create Auto Payment?
The automated payments section allows you to set up and manage your payments, notifications and payment providers. To access the Automated Payments, go to the Apps and click on Automated Payments. Auto payment rules This is a list of all of your ...
Multi-Language Auto Messages
We know that your guests are coming from everywhere and some of them might not speak English, so we made it possible for you to send auto messages in different languages and interact with your guests in their own language. You can customize the ...
How to create an Asana task?
With Asana, you can organize and plan tasks for all of your team members. For your convenience, FantasticStay allows you to do that in two ways - from your Inbox & from the Automations section on your dashboard. To create an Asana task from your ...
FantasticStay's Dynamic Variables ("DVs") are like smart placeholders for data. When used effectively, Dynamic Variables can be an extremely powerful tool for increasing efficiency in messages, automations, and saved replies. Each Dynamic Variable ...
Roles and Permissions
From FantasticStay you have the possibility to assign a Role to each User created. There are six predefined Roles: CEO, Member, Revenue Manager, Assistant, Listing Owner, and Housekeeper. Each Role has different permissions: Role Permissions CEO ...