Multi-Language Auto Messages
We know that your guests are coming from everywhere and some of them might not speak English, so we made it possible for you to send auto messages in different languages and interact with your guests in their own language. You can customize the subject and the body of the text and use our long list of dynamic variables to make your messages more personal.
To activate the multi-language auto messages, follow these steps:
- Go to the Settings section on your FantasticStay dashboard
- On the left-hand side menu, choose Custom Fields
- Click on the green +Add New button on the top right of the page
- Choose option as a type
- Add the desired language/s
- Set name to Language
Once you've done that, this will generate a filter ''Language'' in your auto messages filter section.
To create multi-language auto message follow these steps:
- Go to the Automation section on your FantasticStay dashboard
- Select Auto Messages
- Click Create New
- Add filter Language and choose from your options
- Setup all other details as desired & create the message
NB: When a reservation comes from a French speaking guest (as for example), you need to enter the reservation information page and change the Custom field ''Language'' to French.
This will trigger the message with the preselected ''French Language'' filter.
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